Expert Consulting Solutions for Government and Non-Profits.
About Crabtree & Eldred Consulting
Our Mission
Our mission is to help government and non-profit organizations thrive. We do this by providing comprehensive consulting services that are tailored to the unique needs of each client. Our team is committed to delivering top-notch results that exceed expectations.
Our Purpose
Crabtree and Eldred will provide your organization the strength, resilience and toolbox to successfully manage your organization's current or future challenges.
Our Approach
Crabtree & Eldred's experts take a collaborative approach to consulting. We work closely with our clients to understand their needs and develop solutions that are tailored to their unique challenges. Our approach is transparent, results-driven, and designed to help organizations succeed.
Meet Our Consultants
Marci Jensen-Eldred
James (Jamie) Crabtree
James (Jamie) Crabtree
With over 25 years of government experience, Marci Jensen-Eldred is a proven leader who cares about developing others in their leadership journey. Marci worked for Yolo, Sutter and San Bernardino Counties in a variety of legal, administrative and operational roles. Prior to her retirement in 2022, Marci was the Chief Attorney for San Bern
With over 25 years of government experience, Marci Jensen-Eldred is a proven leader who cares about developing others in their leadership journey. Marci worked for Yolo, Sutter and San Bernardino Counties in a variety of legal, administrative and operational roles. Prior to her retirement in 2022, Marci was the Chief Attorney for San Bernardino County Child Support Services where she oversaw the legal operations of a 500 person organization. Her previous roles include Director of the Sutter County Child Support Services and Deputy Director of Operations and Deputy Director of Administration for San Bernardino County as well as a line attorney in both Yolo and Sutter Counties. Marci holds a Juris Doctorate degree and a Masters’ in Public Administration. Throughout her career Marci focused on the development, mentoring and coaching of staff. She was instrumental in creating a Supervisor Training Program for Supervisors and Managers in San Bernardino County where she and her team trained staff not only on the fundamentals of supervision, but the practical application as well. Marci has mentored and coached many individuals through the years both in her leadership roles and through a formal mentoring program, the San Bernardino County Management and Leadership Academy. Marci is a solutions-oriented problem solver, a mentor and a coach and a trainer of a variety of topics. Marci has trained at the county, state and local level on topics ranging from Professional Ethics, Time Management, Running Effective Meetings to How to Supervise Attorneys and everything in between. Marci’s goal is to help create better organizations and better leaders who in turn can create a positive working environment for any organization.
James (Jamie) Crabtree
James (Jamie) Crabtree
James (Jamie) Crabtree
Jamie Crabtree began his career in leadership in 1995 as a Facility Manager for a Residential Therapeutic Program for abused and neglected children. He then transitioned to San Bernardino County, working for the Department of Child Support Services. Jamie spent 21 years with San Bernardino County where he has demonstrated the ability to
Jamie Crabtree began his career in leadership in 1995 as a Facility Manager for a Residential Therapeutic Program for abused and neglected children. He then transitioned to San Bernardino County, working for the Department of Child Support Services. Jamie spent 21 years with San Bernardino County where he has demonstrated the ability to create cohesive work units and promote collaborative, learning environments. Jamie has experience in Business Process Re-engineering, Gap Analysis, Business Process Analysis, Data Analytics and Evaluation, Policy & Procedure Development, Curriculum development, Project Management, and Leadership Development. He held leadership roles within the Department, beginning in 2002 with the last 5 years of his tenure he worked as a Deputy Director over operations. Jamie then transitioned back to working with youth as the Executive Director over a Short Term Residential Therapeutic Program in Southern California. Jamie left his role as director to assist his son with his business while continuing his career in consulting and leadership coaching. He has been a coach and mentor to his direct reports as well as through the San Bernardino County Management & Leadership program. He has also coached youth in both Club and High School soccer. Jamie holds a Bachelor of Arts in Behavioral Science with a focus in Organizational Development and a Master’s in Business Administration. Jamie is a proven leader with strong communication skills who has successfully developed and implemented strategic plans to improve organizational performance. He looks forward to applying these skills and assisting other organizations as a consultant, coach, and trainer.
Steven Eldred
James (Jamie) Crabtree
Steven Eldred
Steven Eldred has experience in city and county governments, as well as a full military career. In a varied career spanning 40 years, he worked as a paramedic, police officer, Deputy District Attorney, Supervising Attorney, Assistant Director and ultimately as the Director of one of the largest county child support agencies in California
Steven Eldred has experience in city and county governments, as well as a full military career. In a varied career spanning 40 years, he worked as a paramedic, police officer, Deputy District Attorney, Supervising Attorney, Assistant Director and ultimately as the Director of one of the largest county child support agencies in California. He holds a B.A. from U.C. Davis, a law degree and Masters in Law of Taxation from Golden Gate University, and a Masters in Public Administration from California State University. Steven’s tenure as Director of Orange County Child Support Services was notable for its emphasis on long-term investment in people – hiring, training, and supporting employees while meeting short-term goals and requirements. He and his department were known for their attention to data analytics, having profound impacts on policy and legislation at the state and national level. Steven is an experienced professional trainer, lecturing at state and national venues on topics ranging from the use of data analytics in government, ethics for attorneys and caseworkers, strategic budgeting and building long-term plans for organizations, and a variety of technical legal topics. He has also instructed military attorneys in operational law, legal practice and ethics. Steven served as an attorney in the US Army Reserve Judge Advocate General Corps, retiring after 23 years at the rank of Lieutenant Colonel. He has service all over the world, advising military commanders on military legal topics. He served as a Command Judge Advocate for a command of 6,500 soldiers in 4 states, developing 4 teams of attorneys and legal professional soldiers. Steven’s main areas of expertise are assisting leaders in creating plans for developing staff for long-term organizational success, and using data to refine and improve business practices.
Consulting Services for Governement and Non-Profits
Organizational Evaluation
Our consultants will provide you an organizational diagnosis and assist you in coming up with strategic solutions. We work with you to identify strengths and challenges and create a tailored plan to achieve your organizational goals.
Organizational Strategy
We will work with your leadership team(s) in developing a roadmap that will guide you in support of your future visions. We work with collaboratively with you to identify strengths, opportunities, milestones, and overall strategy to achieve your identified goals.
Leadership Training
We have trained extensively on a variety of leadership topics for staff including legal staff. With this experience we will provide expert leadership training that will help you not only hone the skills of your current staff but help to build leaders of the future. We can help you build a training curriculum or deliver leadership training based on your needs.
Executive Coaching
Our Consultants' many years of executive experience will assist you in learning, refining and maintaining your executive duties. We can provide coaching specifically for you as the leader of your organization or hands on executive coaching for you and your executive staff. We can provide guidance on everything from creating strong organizational cultures, to budgeting, to dealing with Boards of Supervisors or other governing bodies, personnel management and other specific topics that will help you be the most successful in your executive role.
Leadership Coaching
With extensive leadership experience our knowledgeable consultants will provide guidance and insight into what it means to be a leader within an organization. Our leadership coaching services can be tailored to individuals, functional leadership teams, or project teams, as well as providing coaching for prospective leaders.
Process Analysis
We will work with your organization using a guided Process Analysis model, enabling the identification of potential gaps and bottlenecks in existing process or communication structures. Our services are designed in a manner that allows us to provide an analysis and report, or a teaching model in which members of your organization can learn process analysis for future use in your organization.
Data Analysis
Allow us to help your data paint a picture. Our data analysis services will provide your organization with an understanding of what data is needed, and how the analysis of the data can guide your decision making. We can also provide you with the tools to create your own data analysis/research team for your organization. Similar to your Process Analysis, our services are designed in a manner that allows us to provide an analysis and report, or teaching models in which members of your organization can learn the process for future use.
Legal and Organizational Ethics
With attorneys on staff who have extensive experience in training and coaching on legal and organizational ethics, in both the public sector and military, we can assist you with ethics trainings and guidance. These trainings or coaching can be tailored for lawyers on your staff or non-lawyer government professionals.
Succession Planning/Building the Bench
We can help you create or fine-tune your organization's succession plan by providing you the skills and tools to build your "organizational bench." We can assist you in identifying, training and keeping your future leaders.
Additional Services
At Crabtree & Eldred, we are here to work with you through your organizational needs and challenges. Along with above listed services, we also provide training and guidance on topics such as: report design and delivery, time management, effective meetings and a variety of other topics. All services are tailored to your organizational needs, please contact us and allow us to support you in your success.